We offer a 30-day return window. You may request a return within 30 days of receiving your order.
To qualify for a return, items must be:
To initiate a return, please email us at support@reggaefy.com with your order number and reason for return.
If your return request is approved, we will provide instructions on how to send your item back. Returns sent without prior authorization will not be accepted.
If you have any questions about a return, contact us at support@reggaefy.com.
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can review the issue and resolve it promptly.
Certain items are not eligible for return, including:
If you are unsure whether your item qualifies for return, please contact us before sending it back.
If you would like to exchange an item, the fastest process is to submit a return request for the original item. Once your return is approved, you may place a new order for the desired item.
Once we receive and inspect your returned item, we will notify you regarding approval of your refund.
If approved, your refund will be issued to your original payment method. Please note that processing times may vary depending on your bank or credit card provider.
All orders are made to order and processed within 3–5 business days.
During high-volume periods or new collection launches, processing times may extend by an additional 2–3 business days.
Once your order ships, you’ll receive a confirmation email with tracking information.
Estimated delivery times:
Delivery timelines may vary depending on location and carrier service.
Shipping rates are calculated at checkout. Final shipping costs will be displayed before you complete your purchase.
We take pride in the quality of every Reggaefy piece.
If there’s an issue with your order, please contact us within 7 days of delivery, and we’ll work quickly to make it right.
For questions about shipping, returns, or exchanges, contact us at:
