Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from reggafy.com (the “Site”). 

Personal information we collect 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

  • Communicate with you; 
  • Screen our orders for potential risk or fraud; and 
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing your personal Information 

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioural advertising 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt-out of targeted advertising by using the links below: 

  • Facebook: https://www.facebook.com/settings/?tab=ads 
  • Google: https://www.google.com/settings/ads/anonymous 
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Do not track 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Contact us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@reggaefy.com or by mail using the details provided below: 

Reggaefy
[Re: Privacy Compliance Officer] 
Reggaefy, Shop 30-32, Portmore Pines Plaza, Braeton Pkwy, Portmore, Jamaica

Select your currency

Follow these 3 simple steps and start earning today.

Step 1 — Get your unique coupon code and referral link

Once your account is approved, you will find both your personal coupon code and your unique referral link on this dashboard. These are yours only — they are how we track your sales.

Step 2 — Share your code and link with your audience

Post your coupon code on Instagram, TikTok, YouTube, or wherever your followers are. Tell them to use your code at checkout on reggaefy.com to get a discount. You can also share your referral link — anyone who clicks it and makes a purchase will also be tracked to you automatically.

Step 3 — Earn commission on every sale

Every time someone uses your coupon code or clicks your referral link and makes a purchase, you earn a commission. Track your earnings right here on this dashboard in real time.


Quick FAQ

Why must my coupon code be unique?

Your code is how the system knows the sale came from you. Two affiliates cannot share the same code.

Should I use the coupon code or the referral link?

We recommend promoting your coupon code first — it is easier to share and works 100% of the time. The referral link is a great backup, but it relies on browser cookies which can sometimes be cleared or blocked.

Do I need to use both?

No. Your coupon code alone is enough. But using both gives you the best chance of tracking every sale.

When do I get paid?

Commissions are reviewed and paid out monthly. You can see your pending balance on this dashboard.


Still have questions?

We are here to help. Reach out to us anytime and we will get back to you as soon as possible.

📧 info@reggaefy.com

🔗 reggaefy.com/contact

Returns & Refund Policy 

Returns 

We offer a 30-day return window. You may request a return within 30 days of receiving your  order. 

To qualify for a return, items must be: 

  • Unworn and unused 
  • In the same condition as received 
  • With original tags attached 
  • In original packaging 
  • Accompanied by proof of purchase 

To initiate a return, please email us at support@reggaefy.com with your order number and  reason for return. 

If your return request is approved, we will provide instructions on how to send your item back.  Returns sent without prior authorization will not be accepted. 

If you have any questions about a return, contact us at support@reggaefy.com

Damaged or Incorrect Items 

Please inspect your order upon delivery. 

If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can  review the issue and resolve it promptly. 

Non-Returnable Items 

Certain items are not eligible for return, including: 

  • Personalized or custom-made products 
  • Perishable goods 
  • Personal care items 
  • Hazardous materials, flammable liquids, or gases 
  • Sale items 
  • Gift cards

If you are unsure whether your item qualifies for return, please contact us before sending it back. 

Exchanges 

If you would like to exchange an item, the fastest process is to submit a return request for the  original item. Once your return is approved, you may place a new order for the desired item. 

Refunds 

Once we receive and inspect your returned item, we will notify you regarding approval of your  refund. 

If approved, your refund will be issued to your original payment method. Please note that  processing times may vary depending on your bank or credit card provider.

Shipping Policy 

Order Processing 

All orders are made to order and processed within 3–5 business days

During high-volume periods or new collection launches, processing times may extend by an  additional 2–3 business days

Once your order ships, you’ll receive a confirmation email with tracking information. 

Shipping & Delivery 

Estimated delivery times: 

  • United States: 5–10 business days after shipment 
  • International: 7–14 business days after shipment 

Delivery timelines may vary depending on location and carrier service. 

Shipping rates are calculated at checkout. Final shipping costs will be displayed before you  complete your purchase. 

Our Commitment 

We take pride in the quality of every Reggaefy piece. 

If there’s an issue with your order, please contact us within 7 days of delivery, and we’ll work  quickly to make it right. 

For questions about shipping, returns, or exchanges, contact us at: 

support@reggaefy.com