Returns & Refund Policy 

Returns 

We offer a 30-day return window. You may request a return within 30 days of receiving your  order. 

To qualify for a return, items must be: 

• Unworn and unused 
• In the same condition as received 
• With original tags attached 
• In original packaging 
• Accompanied by proof of purchase 

To initiate a return, please email us at support@reggaefy.com with your order number and  reason for return. 

If your return request is approved, we will provide instructions on how to send your item back.  Returns sent without prior authorization will not be accepted. 

If you have any questions about a return, contact us at support@reggaefy.com. 

Damaged or Incorrect Items 

Please inspect your order upon delivery. 

If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can  review the issue and resolve it promptly. 

Non-Returnable Items 

Certain items are not eligible for return, including: 

• Personalized or custom-made products 
• Perishable goods 
• Personal care items 
• Hazardous materials, flammable liquids, or gases 
• Sale items 
• Gift cards

If you are unsure whether your item qualifies for return, please contact us before sending it back. 

Exchanges 

If you would like to exchange an item, the fastest process is to submit a return request for the  original item. Once your return is approved, you may place a new order for the desired item. 

Refunds 

Once we receive and inspect your returned item, we will notify you regarding approval of your  refund. 

If approved, your refund will be issued to your original payment method. Please note that  processing times may vary depending on your bank or credit card provider.